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Privacy Policy of Twin City Heat Pumps
Twin City Heat Pumps operates the website, which provides an opportunity for individuals to receive information regarding heat pump services and installation, estimate submissions, as well as application submissions for employment opportunities. 

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our application or estimate submission forms at

If you choose to use our click to complete website forms, then you agree to the collection and use of information in relation with this policy. The personal information that we collect is used for providing ongoing free estimates and possible opportunities for employment. We will not use or share your information with anyone except as described in the Privacy Policy. 

Information Collection and Use
For a better experience while submitting to receive either a free estimate or consideration for open employment opportunities, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, physical address, and e-mail address. The information that we collect will be used to contact or identify you. 

Log Data
We want to inform you that when you visit our website forms, we collect information that your browser sends to us that is called Log Data. This Loga Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics. 

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our Website uses these cookies to collect information and to improve your experience in completing our online forms.

Service Providers
We may employ third-party companies and individuals due to the following reasons. 

  • to facilitate our estimate or application for employment
  • to perform estimates
  • or to assist in analyzing estimate and application forms
We want to inform our website form users that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. 

Links to Other Sites
Our website click to compete forms may contain links to other sites. if you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore we strongly advise you review the Privacy policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 

Children’s privacy
Our click to complete forms do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary action. 

Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Thus we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. 

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

High Praise From Our Clients

Here’s what those who’ve worked with us have to say about our services.

Heat Pump Installation, Maintenance, and Repair

We Treat Every Installation Like it’s Our Own Home

Heat Pump Installation, Maintenance, and Repair

We Treat Every Installation Like it’s Our Own Home